Siemens Mobility enlisted TXM Consult to address critical operational challenges at its Bogie Service Centre (BSC), which faced a surge in demand. TXM brought its expertise in process optimisation, leadership, and cultural transformation to help the BSC scale production from handling 8 to 30 bogies and 26 to 48 wheelsets weekly. 

The Challenges

Planning Gaps:

Unrealistic plans overlooked material, capacity, and resource constraints.

Changing Inefficient Processes: :

Bottlenecks and non-value-added activities disrupted workflows.

Limited Collaboration:

Siloed functions and reactive problem-solving limited cohesive teamwork.

The Solutions

Discovery Phase (3 Weeks)

• Reviewed operations and prioritised pain points to create a clear roadmap.

Process Optimisation (3.5 Months)

• Planning: Introduced a 12-month plan, risk mitigation, and user-friendly scheduling tools.
• Production: Mapped workflows, implemented 47 actions (91% completed), and optimised sequencing.
• Culture: Boosted morale with improved leadership presence, reduced meetings, and clear accountability.

Production Oversight (4 Months)

• Embedded improvements into BAU operations, 
added quality checkpoints, and enhanced.